Spanking Guide

You can purchase on our website using a credit card, Paypal, Amazon Pay, Apple Pay, AfterPay and Google Pay.

You can choose these payment methods at checkout.

No our prices are GST exclusive, this is because we ship globally and every region has different expectations on taxes; so our system looks at the delivery address and then builds the appropriate tax (if any) for that region. As such we can’t include GST into our prices, secondly in Australia our coffees and teas are GST free – due to all of this our pricing is exclusive of GST.

You will be charged in the local currency.

For foreign credit cards, or debit facilities, your bank will apply the corresponding conversion rate.

Unfortunately due to the nature of the items, all sales are final.

We currently ship both domestically in Australia, and internationally.

We partner primarily with AusPost for all deliveries.

We try and standardise shipping rates, and automatically add to the order, this is a standard service normally via the postal network, please ensure you leave enough time for the parcel to reach its destination. 

• Sala Caffé Co ships internationally to select countries.
• International shipping times vary depending on the destination and may take 7-21 business days.
• Please be aware that international shipments may be subject to local government import duties and taxes. These charges are determined by customs authorities and are beyond our control. Customers are responsible for paying any additional customs fees or taxes that may apply upon the arrival of their order.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time will differ based on service required and destination. In Australia, delivery is 2-5 days depending, internationally delivery could take 20 days.

Unfortunately not, we use a specialised 3rd party warehouse solution, and as such we are bound to their security policies, thus to minimise disruptions, loss, etc, all orders need to be shipped.

Yes, as soon as the parcel ships a tracking number will be emailed to you.

Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years.

Irrespective of your reason for purchase - all alcohol sales to people under the age of 18 years of age is illegal.

At this point no we are not exporting alcohol. All sales need to be to a person over the age of 18, and within Australia.

Unfortunately not. We regularly run promotions, so best to check back and subscribe to our marketing notification service.

We unfortunately can not control what other companies decide to price their offerings, thus as a business we can not offer any price match guarantees.

Unfortuantely due to the nature of the items, and for hygience reason, all sales are final.

We use common courier and postal services for Australian shipping. Specifically with regards to Alcohol, alcohol containing shippments will only be sent from our QLD facility, whereas other non-alcoholic items may sent from either our QLD or NSW facility. Please note, this may result in your order being split and fulfilled across 2 facilities; if this is the case, this is doen at no additional cost to you.